Welcome to HomeNow. We respect your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your data in compliance with the Australian Privacy Principles (APPs) and other relevant legislation.
1. Information We Collect
We may collect the following types of personal information:
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Contact details (e.g., name, email address, phone number)
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Demographic information (e.g., age, gender)
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Information submitted through our website forms (e.g., inquiries, event registrations)
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Usage data (e.g., website visit statistics, IP address, browser type)
2. How We Collect Information
We collect personal information directly from you when you:
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Fill out forms on our website
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Subscribe to our newsletters
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Contact us via email or phone
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Interact with our website (cookies and analytics tools)
3. Purpose of Data Collection
We collect and use your personal information for the following purposes:
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To respond to your inquiries and provide customer support
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To send newsletters and updates if you have opted in
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To manage event registrations and participation
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To improve our website and user experience through analytics
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
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Service providers who assist in our operations (e.g., email marketing platforms, website hosting)
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Legal authorities if required by law
All third parties are obligated to handle your data in compliance with this privacy policy.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
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Secure servers and encryption
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Regular data backups
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Access controls to limit unauthorized access
However, please be aware that no data transmission over the internet is entirely secure.
6. Your Rights and Choices
You have the following rights regarding your personal information:
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Access: Request a copy of the personal data we hold about you
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Correction: Update or correct your personal information
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Deletion: Request the deletion of your personal information
To exercise these rights, please contact us using the details provided below.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. Cookies help us analyze website traffic and understand user preferences. You can control cookie settings through your browser preferences.
8. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at info@homenow.org.au